Grading of
accommodation establishments.
Pam Nel

SA HOLIDAY HOMES



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Read about
the brand new five star guesthouse - SELKIRK HOUSE.
Whale View
Guest House

P O Box
5031 Hermanus 7200 South Africa Tel: +27 (0)82 300 9042
Fax: +27 (0) 28 313 2004
View their page on www.whale_view_guesthouse_hermanus.

Richard and Mary welcome you to share their paradise.
A luxury African Lodge with furnishings and art from Kenya to
Zimbabwe. Located in De Kelders near Gansbaai, which is in one of
the most beautiful provinces of South Africa, the Western Cape.
Contact Nosy Rosy for further information.
Passionately
Accommodating @


www.villablu.co.za

Schulphoek Seafront Guesthouse
Schulphoek Seafront Guesthouse - situated at Schulphoek, a beautiful
quiet bay with spectacular sea views, 5km from Hermanus centre.
There are 7 double rooms, all en-suite, spacious and uniquely
decorated. From large garden bedrooms with private entrances to the
newly wed's favourite; a luxurious first floor room with spectacular
sea views. Our professionally appointed kitchen is staffed with a
talented local chef, who will happily create a menu around your
tastes. Join us for a four-course menu du jour, served at our social
table, in our seafront dining room. All of this is complemented with
a collection of over 7000 bottles of regional South African red and
white wines. Unwind with body therapy (arranged by appointment) or
soak up the sun at the heated salt pool. 5 star guesthouse (TGCSA).
Email Rosy for more information
Price: RR495 - R700 pp. Single supplement + 50% Cheaper rate for
longer stays.
R4500 (low season) R5 800 (high season) for entire guest house per
night.
Pam Nel - grading of accommodation
establishments
Rosy managed to catch up with Pam Nel and sit her down for a quick
cuppa Java at Hubbard’s Cupboard. This blonde ball of energy
confessed that she is a workaholic – from architectural technician,
to qualified chef and now servicing the greater Hermanus as a
qualified assessor is all in a days work for Pam. Pam
qualified as an assessor with the Tourism Grading Council – “only a
select few are qualified as assessors – and in order to qualify, a
background in the hospitality industry is compulsory.”
Because she ran Nelshof as a guesthouse for eight years as and was
elected as chairperson of the Greater Hermanus Association of
Commerce and Tourism (GHACT) it was a natural progression to become
an assessor. Her background in the building industry is a further
contributing factor.
The Tourism Grading Council facilitates work/contracts for their
assessors and supplies them with the tools to go and do the job. “We
have to do a certain amount of assessments per annum in order to
maintain our license,” explains Pam. None of the assessors are
restricted to areas - graders from Cape Town are also working in
Hermanus.
“The client needs to know at all times that they get to choose their
assessor as the client has the freedom of choice.”
Each accommodation establishment has to be re-graded annually and on
change of ownership. It is not mandatory to have one’s establishment
graded as the grading council is not there to act as a policeman –
it is simply aimed at helping owners of accommodation establishments
but mostly as a bench-marking system for the tourists..
“I am consulting - earnestly and with dedication – and should people
wish to upgrade say from three to four stars – I will assist them.”
Pam is passionate about Hermanus and her clients. “Hermanus has the
potential to be one of the best tourist destinations in the
country.”
It is not just guest houses and b&bs that should be graded, self
catering, backpackers, convention centres and more importantly
holiday houses all stand to benefit. Pam has assessed and graded
several holiday homes. “The graded establishments are definitely
busier than the ungraded ones and popular with the international
tourist.”
Benefits of a graded establishment
The tourist of today is more discerning and knows exactly what they
want. Without grading, an accommodation establishment can no longer
secure brown tourism signage on main streets and MATCH, the
purveyors of accommodation for the 2010 soccer world cup, have
contracted not to use ungraded establishments. There is very
good customer feedback system in the form Cuedos and Brickbats.
For the cost of the assessment fee the client will be listed in the
TGCSA BOOK (Tourism Grading Council of South Africa) the only
advertising accommodation guide in hard copy distributed by SATOUR
internationally. This guide is distributed to all the major trade
shows and international travel agents and included on the TGSA
website,
www.tourismgrading.co.za. “We are doing very well in
Hermanus - the Western Cape as a whole is way ahead of the rest of
the country. I think the accommodation providers in Hrmanus are
anxious to provide the best service possible.
Pam recently completed a course on universal accessibility (aimed
specifically at being wheelchair friendly and accommodating sight
impaired and hearing impaired visitors). “For the first time in S.A.
there is a technical manual available that specifies what is needed
to accommodate the needs of the impaired and the accessibility
information is available to all interested parties .”
Pam believes there is huge potential for accommodation
establishments and the universal accessibility market is a very
large untapped area. “I am very pleased by the fact that Hermanus is
already accessibility aware.”
For further information regarding grading for your establishment -
please contact Pam at info@nelshof.co.za or on 082 772 6626.
Mail us if you would like your
accommodation establishment listed here.
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Camps
Bay Accommodation
Fullham Lodge offers luxury
Camps Bay accommodation, the guest house offers a choice of
self catering apartments or bed and breakfast accommodation
in Camps Bay for the discerning traveler. |
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